Privacy Policy
Welcome to Dubai Incoming, a part of Spark Holidays. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website – https://dubai-incoming.sparkholidays.com/.
1. Information We Collect
When you make a booking or enquiry through our website, we may collect the following details:
Full Name
Email Address
Contact Number
Travel Dates and Preferences
Payment Information
Passport or ID Details (only when required for specific bookings)
We also collect non-personal information such as IP address, browser type, device details, and pages visited to help improve your website experience.
2. How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
Processing your bookings and confirmations
Sending tickets, vouchers, and travel documents
Providing customer support and service updates
Communicating offers or promotions (only if you opt-in)
Complying with legal and regulatory obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Protection and Security
We implement strict security measures to safeguard your personal and payment information. All sensitive data is transmitted through SSL encryption, and access is limited to authorized personnel only.
4. Cookies and Tracking
Our website uses cookies to enhance user experience, analyze website traffic, and provide personalized content. You can manage or disable cookies anytime from your browser settings.
5. Payment and Refund Policy
All payments made on Dubai Incoming (Spark Holidays) are processed securely via trusted payment gateways.
⚠️ Please Note:
All bookings, services, and activities listed on this website are 100% non-cancellable and non-refundable, irrespective of circumstances.
Once payment is made and confirmation is issued, no changes, cancellations, or refunds will be entertained.
Customers are advised to verify all details carefully before making a booking.
6. Third-Party Services
Certain services (like Desert Safari, City Tours, Theme Parks, or Transfers) may be operated by third-party vendors. While we take utmost care in choosing our partners, Dubai Incoming is not responsible for any loss, delay, or injury arising due to third-party actions.
7. Data Retention
We retain your data only as long as necessary to fulfill the purpose of collection or as required by applicable laws. Once no longer needed, your data is securely deleted.
8. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw marketing consent at any time
To exercise these rights, you can email us at
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The revised version will always be available on our website.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
Spark Holidays
📍 Delhi, India
✉️ Email:
🌐 Website: https://dubai-incoming.sparkholidays.com/